Privacy Policy

Last updated: 16 June 2026

1. About This Policy

Younger Pest Management (“we”, “us” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

• Your name, phone number and email address
• Your property address or suburb (to assess the scope of pest management work)
• Details of the pest issue or service you require
• Photos you choose to share with your enquiry
• Payment information (processed via third-party providers - we do not store card details)
• Communications you send us by email, phone, SMS or online forms

3. How We Use Your Information

• Respond to your enquiry or quote request
• Schedule and carry out pest management work
• Send invoices and process payments
• Communicate with you about your job and follow-ups
• Comply with legal, tax, insurance and regulatory obligations (NSW Fair Trading, Work Health & Safety)
• Improve our services

4. Disclosure

We do not sell, rent or trade your personal information. We may share it with service providers (scheduling, accounting, email), subcontractors and suppliers (only what they need to coordinate), regulatory bodies where required, and professional advisers bound by confidentiality.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored in secure digital systems and physical records are kept securely at our premises.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections. To make a request, please contact us using the details below.

7. Complaints

Please contact us first so we can try to resolve any concerns. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Contact Us

• Business: Younger Pest Management Pty Ltd
• ABN: 33 624 781 728
• Phone: 0481 129 234
• Email: admin@youngerpest.com.au
• Address: Pacific Hwy, Jewells NSW 2280